Cancellation & Refund of Subscription plan

Once You Purchase any of Subscription plan from Zoom Embroidery. You can just cancel your Subscription whenever you want. If you have not download any of designs from site under that particular subscription plan. In that case you have to mail us request for cancellation on support@zoomembroidery.com. We will review your request and eligible request we will refund amount within 48 working hours.

Once you buy Subscription Pack and download any single design from site under that plan, your subscription plan will not cancel. You have to download remaining number of designs available on that particular subscription plan.

Once you download all number of designs available under your subscription plan. Your plan is over we will never charge again. If you want to download more design you have to purchase any one subscription plan.

Cancellation & Refund of Single Design Purchase

It is digital download product, once you purchase any design your order will never cancel. And no refund will be given.

In case of any issue like download not complete, downloaded file is corrupted, Design is not same as given information or any other problem arise after purchase; you have to mail us on support@zoomembroidery.com. First we will try to solve your problem. If it will not solve we can refund amount on case to case basis.